Categories
All categories
Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ElectroViby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
40 reviews
100% of buyers enjoyed this product!
5 stars
(40)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
More reviews
Write a review
Payment methods:
Buy with confidence:
It came very fast. The color is not white as it looks in the photo but gray. Bring an instruction sheet in English and Chinese that doesn't help you to know how to get it working, few instructions. Despite that, it flies well, the mobile App is easy, the camera is not of great quality but for the price I didn't expect anything else. I think it's pretty good to start with. My model is blank and with three batteries.
The entry-level excellent drones are impressive and very easy to use. Excellent flight time of 11 minutes and distance. Please make sure to check if your phone can download its apps before buying, otherwise you will buy a new phone to use its apps. It is recommended to buy because it is good value for money.
Great product, came all correct.
* Very good * Fast delivery--> 3dias * Same as description *** Recommend ***
Looks good on first look. Very well packed, arrived in less than a month. I have tried indoors and it looks pretty stable. I will try flying it outdoors and will check camera later.
I am new to flying drones-in the past, I used to play with cheap drones that I bought or owned by friends, but I crashed them more than anyone else-it was difficult to get rid of the controller-I decided to spend Money From the beginning, this drone is very easy to fly-many different options are programmed on the drone, you can fly, record videos or take pictures and look almost like an expert even my wife treats me Impressed!
Unpack it today! I was so hyped, I can't wait for a test flight on the roof. I used to play with my neighbor’s K20, now guess what! I have the first drone! But now I think E525 is definitely the ideal choice for novices, but he also wants to control the camera more professionally like me. I have to say, it feels so good to ride it! The size of the E525 is a bit larger than the palm of my hand, which makes it quite portable, and I don’t think I need to worry too much when transporting it. Therefore, if you are not a professional pilot or photographer, the portability of the drone is very important, as you may need to carry it with you when traveling.
Top Product line! Arrived very well protected, only 29 days to my home, very fast, not taxed by mail. Super recommend this store and this store!
The camera can't make it work. The instructions are in Chinese and English. Impossible.
Windy weather is difficult to control. But flying well under no wind conditions, considering the price, this drone is indeed more suitable
very good store and very good quality drone. is send me very fast. I recommend to buy from him. tanks
Excellent product Thanks to the store
Quickly delivered, well packed! A wonderful quadrokopter, the husband has been flying around the apartment for three days)) It is a pity that immediately did not think to take additional batteries, the flight time is 15 minutes, and charges 2 hours, and so everything is fine, the device for its price, quite worthy!
good product, very good quality. I add next comment after test it. very fast delivery by DHL company. good store I recommend this seller
good store . very helpful and he replied to me very fast thank you . i recommend .
It has arrived very quickly and in very good condition, it has not yet been tested
Like everything in order so testing the other. Very cool drone worth every penny.
The drone arrived soon and was packed. I tried running before, but because it was to give my son a New Year's gift, it failed the complete test. But it looks good
Plastic Material, it looks good quality, ideal for learning, I beat him up and he resisted. I am satisfied
A great product thank you.
There have been many cheap drones, but they have never succeeded. I decided to bite the bullet and try a good thing, the boy makes me happy! There are no practical problems with the installation. Nerves are tossing on those cheap planes, but this is a dream of flying. It does all kinds of things. I really want to learn! It will take some time to reach its full potential. highly recommended.
The drone came to me in good condition. And well packaged
Very good for Price, easy control and assembly the camera something to want. But to hang out, it's okay. I recommend it.
For beginners, this is a good product, and the transportation speed is very fast, which is very helpful to us. Recommend this shop
The price is reasonable, it will arrive soon, and it fits the description, very recommended