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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Come quickly. I take the second)) everything works well! Recommend
It was delayed. The product corresponds to the description. The grandson really liked it. Connected quickly to all gadgets. The sound is quite decent.
Timely shipment and well packed away thank you store
I drove the parcel to Ukraine for 2 months. So long the goods from Alika I have not yet waited. The look is very cute, the design of headphones and boxes is good. That's the sound. Somehow muffled, or something. I don't know if he'll get any better with time, but now it's 5/10. I ordered 3 boxes at once, now I'm worried that in vain. But let's see. The boxes, by the way, were so broken, even though they were in protective bullshit. Somehow.
very good.
OK.
Headphones came quickly. Description correspond completely. I recommend the store and his product to everyone.
Like while everyone likes, comfortable. Sometimes they fall out of their ears.
Everything is well packed. The sound is good, clean. The microphone when calling reacts perfectly. Fully corresponds to the description.
Very good
All perfectly play well come in 12 days
как обычно все на высшем уровне
Earphones very nice. Provided slightly podładowane. Charging in box when you connect it to charger (included cable). For me BIG shortcoming is no on headphones information which one is P A which L. For me are with appearance identical and place charge can zamieniać between each other. This is a disadvantage because I prefer channel L & P odsłuchać in the right ear. Need yourself wearing Mark unless it somehow distinguish and I go there I know. For manufacturer is easier because. has one cast and you can however something do. Goods and store recommend.
Moeny feels great music. Board
Everything came as ordered